Apex

Privacy policy

About this privacy policy

Apex cabs provides services regarding standard taxis, luxurious taxis, airport taxis, maxi-taxi, and wheel-chair taxis in Sydney, Australia.

Booking and reservation

This type of personal information we may collect and hold to provide you services.

Personal information

  • Name

  • Contact number

  • E-mail I'd

  • Address (postal address for delivery)

  • Emergency contact number

  • Age/ date of birth

  • Gender

  • Identical information such as driving license (including license number)

Location service

  • Trip details (pick-up point and drop-off point)

  • GPS location

Payment details

  • Credit card or debit card

  • Bank account details

  • Online payment details

Data usage

  • Information related to the interaction with our website.

  • Including device or browser details

We collect your personal information to provide you with our services and to use them for business purposes

  1. When you book a ride from our website.

  2. When you send your parcel under an order.

  3. When you request the information of our services.

  4. From the feedback submitted by you.

  5. When you visit our website, fill in the following details in the form.

  6. When you set up your account through our website.

  7. From the transaction details, you submitted at the time of booking.

  8. Cookies may be used to collect some information.

How are we going to use that information?

We use this personal information for the betterment of our services and business functions. To market our services for the benefit of our customers.

  1. To provide you booking through our website.

  2. To connect with you for any need.

  3. To improve our services according to your feedback

  4. To manage your transactions and payments.

  5. For legal obligation and to enforce our terms and conditions.

  6. To study your interaction with our website, to make it smooth for the user.

Mode of payment: Apex Cabs accepts various methods of payment.

  • Cash

  • Credit/Debit cards

  • Google pay

  • Apple pay

Sharing your information

We share your personal information with some entities to provide you with services.

  • Service providers: we can share your data with third parties, who help us reach out to you for payment services, customer support and technical support.

  • Business partners: we can share your information with our partners for marketing purposes and for the betterment of our services.

  • Legal committee: we can share your information with such legal authority to protect the rights and or the property of Apex Cabs, drivers, users or others.

How can you access your information and update it anytime?

  • You are generally accessible to your information. In ordinary circumstances, we may give you all access to your information.

  • You can correct any inaccurate information about you from our website easily.

  • We can take all reasonable steps to get your correct information to provide you with services regarding customer support.

Regarding the changes in the privacy policy

Apex Cabs may, from time to time, update its privacy policy. All your information will be governed by a new updated privacy policy. So you are requested to visit regularly to check our privacy policy.

Have a query about our privacy policy?

Feel free to contact us anytime

Contact: 1300 530 570

Address: 7/46-48 Restwell St, Bankstown NSW 2200, Australia

Thank you for choosing Apex Cabs, We are looking for better service for you.